Verus Art® is owned by Arius Technology Inc. and recognizes that we are a Data Controller and that personal data must be used responsibly. Your privacy is important to us and we are committed to protecting such information.
Who We Are and Other Important Information.
Verus Art® is owned by Arius Technology Inc, a Vancouver based art technology company. We are devoted to collaborating with museums, collectors, and artists for the preservation and creation of art, helping to develop and maintain an art-rich culture around the globe. We use technologies on the sites www.verusart.com, shop.verusart.com and www.verusart.ca (the Sites) to collect information that allows our websites to function and that helps us improve your online experience.
Data Controller and Contact Details
Alternatively, our full company details are:
Verus Art/Arius Technology Inc., #101 – 33 West 8th Avenue, Vancouver, British Columbia, V6Z 2M9, CANADA
Phone: +1 (604) 683 6150 (Office Hours, Monday – Friday 9am – 5pm, PST)
We may need to update this Policy at any time and without notice and where we do this we will notify you by including a banner message on the website. This Policy was last updated on May 25, 2018.
The Data Verus Art Collects About You
“Personal data” or “personal information” means data or information that identifies a specific person or that us about an individual who can be identified, such as full name, email address, company, product purchases and customer information needed to fulfill a transaction. It does not include data where the identity has been removed (anonymous data).
You can access some areas of our website without submitting any personal information. Verus Art collects personal information only if you choose to complete the online forms to contact us, order an item from our store, set up a customer account, participate in a contest, provide feedback or request information.
The personal information that Verus Art collects through particular sections of our website includes:
Identity Data: This may include your first name, last name, username and ID, job title and company name.
Contact Data: This may include your billing address, delivery address, email address and telephone number.
Financial Data This includes payment card details. We do not store or process your card details ourselves, they are processed and stored via our contracted third party service provider, Shopify. Shopify encrypts your payment card details in your browser and securely collects this data in order to process a payment.
Transaction Data includes details about payments to and from you and other details of products and services you have purchased from us.
Technical Data: This includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.
Messaging Data: This includes messages sent to Verus Art/Arius Technology, including the use of our Live Chat service, called Tawk.to..
Usage Data: This includes information about how you use our website, products and services.
Marketing and Communications Data: This includes your preferences in receiving marketing from us and our third parties and your communication preferences.
We do not collect, and ask that you not send us or disclose, any Special Categories of Personal Data about you. This includes sensitive information, like details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data. Nor do we collect any information about criminal convictions and offenses.
If You Fail to Provide Personal Data
Where we need to collect personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with goods from a product transaction). In this case, we may have to cancel a transaction but we will notify you if this is the case at the time.
How is Personal Data Collected?
We use different methods to collect data from and about you including through:
Direct interactions. You may give us your Identity Data, Contact Data and Marketing and Communications Data by using our website, filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you:
- Purchase a product or service through our websites
- Create an account on our website
- Complete a contact form request via our website
- Request marketing to be sent to you; by signing up to email newsletters via our website
- Give us some feedback.
Third Party Sources of Data and Sharing Data
We also collect and share data as described below:
Cloud storage providers – we use cloud computing platforms that securely store all of our data, including customer details.
Email service providers – in order to send you marketing content and transactional emails we share your details with our email service provider, Campaign Monitor and Shopify.
Social Media Platforms – We may make your name and email address available to companies in order to advertise and market our services to you through other platforms on the internet (e.g. Facebook, LinkedIn, Twitter).
Analytics tools – we use analytics tools to track the way that users interact with our website (e.g. Google Analytics)
Profiling tools – we use profiling tools to understand how you engage with our website and show you content we think will be most relevant to you, based on our understanding of your interests and preferences. (e.g. Outbrain, Google AdWords)
Payment providers – in order to facilitate any payments made on our site, we facilitate the sharing of your Financial Data with payment providers, Shopify.
Fulfillment and Delivery providers – in order to package and mail your orders to you, it is necessary to share your information with fulfillment and delivery providers.
Marketing and insights providers – marketing and insights tools allow us to understand our customers better so that we may provide you with the best possible website, products and customer service experience. We may share certain information about our customers to facilitate this process. (e.g. Later Media, Hootsuite)
Customer service platforms – when you interact with our customer service team, your details are shared with them to allow them to assist you as best possible.
Feedback forms – when you make a purchase, we may engage a third party to send out feedback forms on our behalf.
Essential Service Providers – Sometimes, other businesses give us data about you which we may need for our legitimate interests of conducting business with you and on occasion they are necessary to perform our contract with you. It usually comprises Financial Data or Transaction Data. This happens when we link through to third party payment providers, like Shopify. They tell us that you have paid for your products and, where relevant and/or necessary they will provide us with your Contact Data and Transaction Data.
The lawful bases for collecting, using and sharing this data are set out in the table below.
How We Use Your Personal Data
We will only use your personal data when needed and when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
- Where we need to perform the contract we are about to enter into or have entered into with you.
- Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
- Where we need to comply with a legal or regulatory obligation.
Generally, we do not rely on consent as a legal basis for processing your personal data other than in relation to certain direct marketing (and you can see where that is the case in the table below). You have the right to withdraw consent to marketing at any time by unsubscribing from email campaigns or contacting our team via the website contact page.
Purposes for Which We Will Use Your Personal Data
We have set out below, in a table format, a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.